Privacy policy

Effective Date: 2025-05-01

At lurdess.com, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit lurdess.com or place an order, we may collect the following information:

• Personal Information: name, email address, shipping address, billing address, phone number.

• Payment Information: payment details (processed securely through third-party payment processors; we do not store payment data).

• Order Details: product selections, order history.

• Device Information: IP address, browser type, time zone, cookies, and analytics data.

2. How We Use Your Information

We use your personal information to:

• Fulfill and manage orders.

• Provide customer support.

• Communicate order updates and promotional offers.

• Improve our website and services.

• Comply with legal obligations.

3. Sharing of Information

We share your information only as necessary:

• With payment processors to securely process transactions.

• With shipping carriers to deliver your orders.

• With service providers for website analytics and marketing (e.g., Google Analytics, Meta Ads).

• When required by law or to protect our legal rights.

We never sell your personal data.

4. Data Security

We implement industry-standard security measures to protect your personal information. While no system is 100% secure, we take reasonable steps to ensure data safety.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality.

• Analyze traffic and user behavior.

• Personalize your shopping experience.

You can manage cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing communications.

• Request data portability.

• Object to data processing in certain cases.

To exercise these rights, contact us at info@lurdess.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📧 info@lurdess.com